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Almond's Automotive at City Line Marathon
352-377-5127
3936 W. Newberry Rd
Gainesville, FL 32607
29.653676 -82.383924
http://www.almondsautomotive.com/
4.83/5.00 average rating
143 reviews
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  James 06/09/2016
I was hoping and planning on moving all our auto repair business to Almond's. I arranged for an appointment with two days notice. When I appeared for the appointment, I was challenged that I had no appointment by the same person I made it with. This misunderstanding could have been easily handled, but I found the treatment to be aggressively negative. I nearly walked out, but proceeded to have the requested pre-trip check done. Since then, I pondered whether this might have been just a glitch on the radar and decided that I would no longer consider Almond's as our go-to auto repair shop. Instead, I took my car to the Toyota dealer for an oil change, pre-trip inspection (again), and repair of a water leak in the trunk. Frankly, as we were preparing to shift from our long-used shop (now so popular they are way back logged), I lost confidence in Almond's. To happily walk in to begin a long-term relationship with a new shop and being treated that way, made me decide my decision to use Almond's was too uncomfortable. I know the shop has a good reputation. Sadly, my experience was shocking and disappointing
  Kelly 05/30/2014
I had nothing but good experiences with Almond's when I had my Camry, but this last time I brought my CR-V in I was extremely disappointed. I was preparing to drive my car back to Pennsylvania for the summer, so I requested that the mechanics give my car a thorough check to ensure I wouldn't run into any problems during my long drive (on top of the maintenance I specifically came in for). When I picked my car up from the shop a few days later, I asked if the mechanic had checked over my car for my trip. The man at the counter said, "Well I wrote it on the work order, so I'm sure they did." I wasn't completely comfortable with this answer, but the shop already had my car for 2-3 days, and being that I hadn't had a bad experience with Almond's before and I needed to get on the road, I didn't want to be pushy. Less than an hour into my trip, my exhaust pipe cracked and my muffler fell off my car. I also thought I smelled an oil leak, and my car was riding a little funny. Once I returned to PA, I had my mechanic check the car over. They found that the oil pressure sender had to be replaced, and there was a loose ball joint in the front. Needless to say, I was very upset that Almond's hadn't caught these things before my trip. Not trying to be extreme, but I just spent $200 in your shop and I didn't feel entirely safe in my own vehicle because the mechanics obviously did not look over my car like I asked. I assume the same mechanics are still at Almond's, and that they worked on both my Camry (when I had it) and now my CR-V, so I don't think the fault lies with them. Rather, I think the man at the front desk (who I had not seen before) failed to relay this work request to the mechanics. I try not to be rude to people, but if I ever bring my car back to your shop, I refuse to let him handle any part of the transaction.
Shop Comment
I'm very sorry to read that you had this experience. I will most definitely get to the bottom of this. We have always tried to do our absolute best to make sure everything is done to the highest standard and that has not changed. Mike Davis
  Ron 05/31/2012
Didnt fix the REAL problem. You replaced the positive battery cable and replaced the battery but the entire positive cable had been corroded. The car worked for less than a day and it left me stranded at midnight outside of Newberry.
Shop Comment
I contacted Mr. Wilkins and I believe we have resolved the problem. I hope that we can continue a customer relationship with him for a long time to come. Here at Almond's Automotive we strive to make everyone happy and make sure your car is safe and running well. If you ever have a problem, Please call Mike Davis or Juan Alvarez, and we will resolve the problem the best that we can.
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352-377-5127
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3936 W. Newberry Rd
Gainesville, FL 32607
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