- Almond's Automotive at City Line Marathon
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| I?m usually very satisfied however the technician could not reset my oil change notice so training is required. There were black smudges all over the interior; on the arm rest, door handle, and seat. I think more care should be taken to clean up before driving customer vehicles. |
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| Sadly, after my last oil change, the metal protective piece for the engine dropped down so that it scraped the road within five miles of leaving your garage. It was damaged and two bolts went missing. I called immediately and was told to bring it back in and they?d fix it. Your staff did nothing (but rigged the bent plate up with a plastic screw) and said it was caused by hitting a curb, which I definitely knew was not the case. We have used you for almost 10 years and have recommended you to others?and currently have 5 cars in our family being serviced by you. I'd like to continue using you, but was unpleasantly surprised by your refusal to acknowledge the obvious, offer any other options or credits, and mostly your lack of customer loyalty! |